Privacy & Cookie Policy

Last updated: July 11, 2026

This Privacy & Cookie Policy explains how Aimsparkk handles personal information when you visit aimsparkk.com, request a project, create a hosting account, place an order, use the client dashboard, or contact support.

1. Information we collect

We collect information you choose to provide, such as your name, business name, email address, phone number, domain, project requirements, hosting selections, support messages, and account details. We may also collect technical information needed to operate and secure the service, including IP address, browser and device information, request logs, login activity, DNS status, and security events.

2. Payments

Card and payment details are collected and processed by Stripe through its hosted payment systems. Aimsparkk receives transaction status, billing contact details, payment identifiers, and limited payment metadata needed for orders, invoices, renewals, refunds, and account support. We do not receive or store complete card numbers or card security codes.

3. How we use information

• Provide proposals, websites, hosting, email setup, migrations, support, and account services.
• Create and administer client accounts, orders, trials, subscriptions, invoices, DNS checks, and service notices.
• Protect websites, infrastructure, accounts, and communications from abuse, malware, spam, and unauthorized access.
• Respond to enquiries and maintain records needed for contractual, operational, tax, and legal purposes.
• Measure website performance and improve user journeys when you accept optional analytics.

4. Legal bases

Depending on your location and the interaction, processing may be necessary to take steps at your request, perform a contract, comply with legal obligations, protect legitimate business and security interests, or act on your consent. Optional analytics and experience recording are enabled only after you accept them through the privacy choices control.

5. Cookies and optional analytics

Essential technologies support account sessions, security, forms, checkout, and service operation. With your consent, Google Analytics 4 helps us understand aggregated website usage and Microsoft Clarity helps us identify usability and performance issues. You can accept or decline optional analytics, reopen Privacy choices in the footer, or clear your browser storage at any time. A saved choice is requested again after approximately 180 days.

6. Service providers

We use carefully selected providers to deliver parts of the service, including Stripe for payments, email delivery and business mailbox providers, infrastructure and backup services, security and monitoring tools, Google Analytics, and Microsoft Clarity. These providers process information under their own terms and privacy commitments and only for the functions for which they are engaged.

7. Hosting location and international transfers

Aimsparkk’s standard managed hosting region is Helsinki, Finland (EU). Other business systems and service providers may process information in additional countries. Where required, we rely on provider safeguards and contractual mechanisms intended to protect information transferred across borders.

8. Retention

We keep personal information only for as long as reasonably needed for the service, account history, security, backups, dispute handling, and applicable financial or legal obligations. Retention periods vary by record type. Backup copies are removed through normal retention cycles rather than edited individually.

9. Sharing and disclosure

We do not sell personal information. We may share necessary information with service providers, professional advisers, payment and fraud-prevention partners, or public authorities when required to provide the service, protect rights and security, resolve a dispute, or comply with law.

10. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Some records may need to be retained for security, contractual, financial, or legal reasons. To make a privacy request, email hello@aimsparkk.com.

11. Security

We use access controls, HTTPS, account protections, backups, monitoring, and operational safeguards designed to reduce risk. No internet service can promise absolute security, so clients should also protect their passwords, devices, domain registrar, and mailbox access.

12. Children

Aimsparkk’s business, hosting, and agency services are not directed to children, and we do not knowingly request personal information from children.

13. Changes and contact

We may update this policy when services, providers, or legal requirements change. The current version and update date will remain on this page. Privacy questions can be sent to hello@aimsparkk.com.